At Monk Fitness, we value your trust and strive to provide a seamless experience for all our members. This Refund Policy outlines the terms under which refunds can be requested and processed.

1. Membership Refunds

• Cancellation Within Cooling-off Period:
  New members can cancel their membership within 7 days of signing up. A full refund will be processed, minus any applicable administrative charges.
• After the Cooling-off Period:
  Refunds will not be issued for cancellations made after 7 days unless extenuating circumstances apply (e.g., medical emergencies, relocation). Documentation may be required.

2. Refunds for Personal Training Packages

• Refunds for unused personal training sessions can be requested within 14 days of purchase. Sessions that have already been used will be charged at the single-session rate, and the balance will be refunded.

3. Refunds for Special Programs and Classes

• Refunds for workshops, boot camps, or special programs are not available once the program has started.
• If you withdraw before the program starts, a full refund may be issued, minus any non-refundable booking fees.

4. Membership Freezes and Transfers

• Instead of a refund, members can opt to freeze their membership for up to 3 months in case of medical or personal emergencies. Alternatively, memberships can be transferred to another person at no extra cost.

5. Process for Requesting Refunds

To request a refund, please contact us at support@monkfitness.in or visit the front desk at your nearest Monk Fitness location. Refunds are processed within 7–10 business days after approval.

6. Non-Refundable Items

• Registration fees
• Merchandise purchased from the gym
• One-time promotional memberships

7. Discretionary Refunds

Management reserves the right to review and approve refunds on a case-by-case basis, even if they fall outside the stated terms.

For further inquiries or assistance, feel free to reach out to our support team. Thank you for choosing Monk Fitness for your fitness journey!